HICAP Sustainable Hotel Award for Climate Action Winner – Hotel Magazine

Sandra L. Pouncy

Cardamom Tented Camp in Cambodia has won the 2022 Hotel Investment Conference Asia Pacific (HICAP) Sustainable Hotel Award for Climate Action. In addition to climate action, there were awards for building preservation/adaptive reuse, positive community impact, and sustainable design. Submissions were assessed by seven judges, the majority from institutional sustainability […]

High tech enables high-touch service at hotels

Sandra L. Pouncy

How hoteliers can use technology to improve the guest experience Many luxury hotel brands pride themselves on their responsiveness and attentiveness to guests. These strengths are what distinguishes them from other hotels. “High touch” has become synonymous with private concierges, VIP lounges, 24/7 room service, and other exclusive features designed […]